Privacy Policy
We are committed to transparent data practices. This policy explains what we collect, why, and how you can control it.
1. Data We Collect
We collect only what we need to provide knitting courses, maintain security, and support you. Depending on how you use the site, we may process:
- Account details such as name and email address (if you choose to provide them).
- Course progress like lesson completion and preferences (to resume where you left off).
- Support messages you send (content and metadata needed to reply).
- Technical logs (IP address, user agent, timestamps, basic diagnostics) for security and reliability.
Data minimization
We aim to minimize collection and retain data only as long as needed for the purposes described below.
2. How We Use Data
We use information to deliver the service, keep it secure, and improve it. Typical uses include:
- Provide and improve courses, features, and lesson navigation.
- Communicate updates, service notices, and respond to requests you initiate.
- Prevent misuse, detect fraud/spam, and ensure availability and performance.
Service communications
We may send messages related to security or operational issues. Marketing messages, if any, require a clear opt-in.
3. Legal Bases
Where applicable (including GDPR-like frameworks), our processing relies on:
- Consent (for example, storing optional preferences or non-essential cookies when offered).
- Contract performance (to provide requested course services).
- Legitimate interests (security, abuse prevention, service improvement) balanced against your rights.
International transfers
If data is processed outside your region, we take appropriate steps to protect it (for example, contractual safeguards and access controls).
4. Cookies
We use strictly necessary cookies and settings storage (for example, theme). You can control cookies via your browser settings.
Strictly necessary
Used for essential functionality, security, and basic preferences required to operate the site.
- Cookie consent state (remembering your choice).
- Session-related settings that keep the experience stable.
Preferences
Used to improve your experience by storing non-sensitive settings.
- Theme (light/dark) stored locally.
- Reading timer state stored locally for convenience.
Cookie choices
You can update consent using the banner controls or the “Privacy quick controls” menu on this page.
5. Your Rights
Depending on your location, you may have rights regarding your personal data:
- Access, correct, or delete your data.
- Object to processing or request restriction.
- Data portability where applicable.
- Withdraw consent when processing is based on consent.
How to submit a request
Use the in-page request form to describe what you need. We may ask for verification to protect your account and data.
6. Contact
Questions about privacy, requests, or concerns:
- Email: [email protected]
- Phone: 555-604-2817
If you contact us, please do not include sensitive information you don’t want processed (for example, payment card numbers).